Privacy policy

Privacy Policy

Last updated: April 19, 2026

This Privacy Policy explains how soxxpop (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you provide directly to us, including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number (if provided)

  • Order and payment details

We also automatically collect certain technical information when you browse our site, such as:

  • IP address

  • Browser type and device information

  • Pages viewed and browsing behavior

  • Cookies and similar tracking technologies

We do not knowingly collect sensitive personal information beyond what is necessary to process and fulfill orders.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide shipping and delivery services

  • Communicate with you about your order

  • Provide customer support

  • Prevent fraud, chargebacks, and unauthorized transactions

  • Improve our website and product offerings

  • Comply with legal and regulatory obligations

We only process personal information that is reasonably necessary to operate our business and complete transactions.

Payment Processing

All payments are processed securely through third-party payment providers such as Stripe and PayPal.

We do not store or have access to your full credit card details.

Payment providers may independently collect and process your payment information according to their own privacy policies.

Fraud Prevention & Security

We may use personal information to detect and prevent fraudulent orders, abuse of refunds, chargebacks, or other unauthorized activity.

We reserve the right to refuse or cancel any order that we reasonably suspect to be fraudulent or high-risk.

Sharing Your Information

We share your personal information only when necessary to operate our business, including with:

  • Payment processors

  • Shipping and logistics providers

  • Fraud prevention and security services

  • Website hosting and analytics providers

These third parties are required to handle your data securely and only for the purpose of providing their services.

We do not sell your personal information.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes or prevent fraud

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (where legally permitted)

  • Object to certain processing activities

We may require verification before fulfilling any data-related requests.

Cookies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and user behavior

  • Enhance shopping experience

You can disable cookies through your browser settings, but some features may not function properly.

International Data Transfers

Your information may be processed outside your country, including in the United States, where data protection laws may differ.

We take reasonable steps to ensure your data is protected in accordance with this policy.

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us